Conduct Training Needs Analysis (TNA) and liaise with business areas to review existing course syllabi and/or develop project scope and related syllabi to continue to meet the learner needs, Service Delivery objectives as well as identifying short and lo

Conduct Training Needs Analysis (TNA) and liaise with business areas to
review existing course syllabi and/or develop project scope and related
syllabi to continue to meet the learner needs, Service Delivery
objectives as well as identifying short and long term future
requirements.
Responsible for the instructional design and implementation of training
programmes for Cabin Crew, Flight Deck and third parties as required to
ensure Service Delivery and Corporate objectives are met. Responsible
for quality assurance, ensuring all GCAA regulatory standards/changes
and all related Service Delivery initiatives are incorporated into
relevant training modules/programmes to ensure accuracy and currency of
course content.
Identify delivery platform options to maximise a learner centred approach and to minimise operational impact.
Support the Cabin Crew Training (CCT) Managers in conducting selection
centres for TO‘s/PTT’s and delivering relevant programmes such as Train
the Trainer, along with participating as an assessor and/or auditor for
ILM, Safety management or other related programmes as and when
required.
Provide monthly reporting to Cabin Crew Management and other relevant
stakeholders and liaise with them regarding training/project portfolio.
Ensure all required licensing and supporting documentation is completed
and processed. Feedback to CCT Manager regarding post course evaluation
and provide details of resulting enhancements/amendments to be made to
the module/course. Maintain and encourage a culture of continuous
improvement through ongoing evaluation of course design and delivery.
To liaise with other stakeholder training and development units to
identify possible areas for training business process improvement and to
assist in defining requirements, testing and implementation of
resulting systems and processes.
Support CCT Manager as required with preparing annual budgetary
submissions through advice regarding resources requirements,
infrastructure needs and budget requirements for area of responsibility.
Monitor on an ongoing basis training costs to ensure they remain within
the approved budget. In conjunction with CCT Support Manager plan and
monitor TO and PTT monthly rosters as well as subsequent changes to
effectively meet approved manpower requirements. Maximise productivity
of core team of TO’s and utilisation of PTT’s.
Focus of the role is Project/Portfolio based:-
- Provide reporting as per Project guidelines to defined stakeholders as
well as feedback to CCT Manager and CCT Management team regarding post
course evaluation.
- Project manage training projects to meet specified quality criteria,
on time and within budget, reporting on effectiveness of project
deliverables to the relevant CCT Manager. Lead the project team and
assess performance against productivity and performance measures in
order to provide feedback to individuals and line managers.
Focusof the role is Team based:-
- Guide TO‘s/PTT’s in compiling end of course confidential report for
trainees, remaining accountable for overall accuracy and quality of the
report. Liaise with Cabin Crew Management and HR to recommend and
implement performance improvement interventions including disciplinary
action where appropriate.
- Provide leadership and direction to a core team of TO’s and PTT’s
through evaluation, coaching and continuous assessment. Identify
individual development needs and ensure development plans are
progressed. Conduct bi-annual performance reviews along with regular
evaluations in alignment with Service Delivery management objectives and
Corporate Performance Management standards to ensure training best
practices are being employed and to support the continual professional
development of the CCT team